zero defects

zero defects
Ops
a quality philosophy according to which organizations aim to produce goods that are 100% perfect. Zero defects was developed during the early 1960s in the United States by Philip Crosby while he was working for the Martin-Marietta Corporation. The aim is to eliminate the smallest defects at each process stage. It requires a high level of employee participation. When introduced in Japan it merged with quality circle concepts.

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  • Zero Defects — is Step 7 of Philip Crosby s 14 Step Quality Improvement Process [http://www.wppl.org/wphistory/PhilipCrosby/grant.htm] . Although applicable to any type of enterprise, it has been primarily adopted within industry supply chains wherever large… …   Wikipedia

  • zero defects — ➔ defect1 * * * zero defects UK US noun [plural] PRODUCTION ► a system that tries to make certain that a company s products or services contain no problems that will cause them not to work correctly: »The company makes billions of things with… …   Financial and business terms

  • Zero-defects mentality — A zero defects mentality exists when a command and control structure does not tolerate mistakes. This atmosphere is now widely acknowledged to be ineffective in both military and corporate life.The results of a zero defects mentality can include… …   Wikipedia

  • zero defects — quality control that strives for a perfect production process. * * * …   Universalium

  • Zero defects — Полное отсутствие дефектов …   Краткий толковый словарь по полиграфии

  • zero defects — A component of total quality management aimed at changing workers attitudes to quality by stressing the goal of error free performance. In practice, error free performance is neither economically nor practically realizable. Experience suggests… …   Big dictionary of business and management

  • zero defects — quality control that strives for a perfect production process …   Useful english dictionary

  • zero-defect — zero defects UK US noun [plural] PRODUCTION ► a system that tries to make certain that a company s products or services contain no problems that will cause them not to work correctly: »The company makes billions of things with zero defects at a… …   Financial and business terms

  • ZD — zero defects; zero discharge; zinc deficiency …   Medical dictionary

  • ZD — • zero defects; • zero discharge; • zinc deficiency …   Dictionary of medical acronyms & abbreviations

  • defect — ▪ I. defect de‧fect 1 [dɪˈfekt,ˈdiːfekt] noun [countable] MANUFACTURING a fault in something that means it is not perfect: • They recalled the vehicles because of brake defects. • an effort to improve customer satisfaction and reduce product… …   Financial and business terms

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